Slots / Mobile
Your access to 100jl and the services we provide — including account wallets, transactions via GrabPay and Bank Transfer, and game sessions — is governed by the terms set out on this page. Availability depends on local law and is open only where eligible under applicable regulations.
When you open and use an account with 100jl, you enter into a service relationship governed by these terms. The terms cover how we handle your account data, how transactions through GrabPay or Bank Transfer are processed, and what obligations we hold toward you as an account holder. We do not make claims about licences beyond what is verifiable, and we do not assert legal certainty in regions where local law may restrict access. If your region is not eligible, these terms do not create a right to access. Where access is permitted under local law, your account record — including transaction history, wallet activity and session records — is held in accordance with the data handling practices described in the trust section below. We update these terms when our services or applicable requirements change. Continued use of your account after an update is posted constitutes your acceptance of the revised terms. If any provision in these terms conflicts with local law in your eligible region, the locally compliant version of that provision applies. Questions about specific provisions can be directed to our support team through the contact paths listed on this page.
These terms define exactly where our policy applies and where it ends. Understanding the boundaries helps you know which questions our support team can answer and which fall outside our control.
Login credentials, session management, wallet activity and account settings fall fully within these terms. If you have a question about your account record or need to correct stored details, our support team can act on a written request from you.
Deposits and withdrawals made through GrabPay or Bank Transfer are covered by these terms on our side of the transaction. The payment provider's own terms govern the transfer on their end; we cannot amend or override those.
Game titles, rules displayed in the lobby and promotional materials published on this site are all within our policy scope. We are responsible for the accuracy of content we publish; we are not responsible for content on external sites we link to.
Game content supplied by studios such as Microgaming, JDB, Spadegaming and PlayStar is subject to each studio's own content policies. We make those titles available in our lobby; their internal mechanics and certification are the studio's responsibility, not ours.
This policy gives you concrete, actionable routes — not just statements. You can review your transaction records at any time through the account dashboard after login, where wallet activity and session history are listed by date. If any stored detail is incorrect — a name, a contact address, a linked payment method such as your GrabPay account — you can request a correction by contacting support and providing the accurate information. We aim to process correction requests within the period stated in the account help section. Where a question relates to how your data is retained or how long your records are kept, you can raise it directly with our support team using the contact paths below. If you choose to close your account, request this through the account settings page and our team will confirm the steps and any pending wallet balance that needs to be cleared first.
Log in and open the account dashboard to see your full transaction history, session records and current wallet balance. No additional step or form is required to view records you already own.
Send a correction request to support with the accurate information. This covers your registered name, contact details or a linked payment method like GrabPay or Bank Transfer.
If a specific clause is unclear, contact support by the channel listed below and cite the section title. Our team will clarify in writing so you have a record of the answer.
Use the account settings page to initiate closure. Our team will confirm outstanding wallet balances and walk you through the final steps before the account is deactivated.
For anything related to these terms — a question about scope, a correction request or a policy dispute — use one of the contact routes below. Having your account number ready will help us locate your record faster.
Open the chat widget from any page while logged in. State that your query is a policy matter so our team routes it to the right person from the start.
Send a written account of your query to our support email address listed in the account help section. Email creates a record you can refer back to if the matter needs follow-up.
The help centre inside your account lists policy articles and lets you submit a formal request. Use this route for data-retention questions or account-closure steps.
We handle information with practices designed to match the expectations of an account holder in an eligible Philippines region. The sections below summarise what we do — not as marketing statements, but as descriptions of the actual practices you can ask us to evidence.
Account records — including wallet activity and transaction history from GrabPay or Bank Transfer — are retained for the period required under applicable rules for our eligible regions. When retention is no longer required, records are deleted on a scheduled basis. You can ask us how long your specific record type is kept.
We use cookies to maintain your login session, remember display preferences and measure which pages are visited. No cookie we set shares your personal account data with third-party advertisers. You can manage cookie preferences through your browser settings at any time.
Your account is protected by password authentication, and we recommend using a unique password not shared across other services. If you access your account across different devices — mobile and desktop — each session is individually authenticated. Report any suspicious activity to support immediately through live chat.
Any change to stored details — contact information, linked payment accounts, communication preferences — must be requested in writing through our support channels. We do not accept verbal changes. Once a change is processed, a confirmation is sent to your registered contact address.
If something in these terms is unclear, check whether the question below matches your situation. For anything not covered here, contact our support team directly.
Availability depends on local law and eligible regions. If access is permitted in your area, these terms apply to your account and all transactions, including those made through GrabPay or Bank Transfer. If your region is not eligible, these terms do not create a right to access.
Log in and open the account dashboard — your transaction records, wallet history and account details are all visible there. For a full data summary beyond what the dashboard shows, submit a written request through the account help centre or by email, and our team will respond to confirm what is held.
Yes. Contact support by live chat or email, state which detail is incorrect, and provide the accurate information. This applies to your name, contact address, linked GrabPay account or Bank Transfer details. We confirm corrections in writing once they are applied.
Retention periods depend on applicable requirements for eligible regions and the type of record involved. You can ask our support team how long a specific record type — such as wallet transaction history — is retained. We delete records when retention is no longer required.
Before your account is deactivated, our team will confirm any pending wallet balance and the steps to clear it. Initiate the process through the account settings page; support will walk you through the withdrawal or transfer steps for any remaining funds via GrabPay or Bank Transfer.
Raise the dispute in writing through our support email or the account help centre — citing the specific section you are questioning. We respond in writing so both sides have a record. Where local law in your eligible region requires a particular dispute process, we follow that process.