Slots / Mobile
These Terms & Conditions govern every account action you take on 100jl — from opening a session to submitting a GrabPay deposit or a Bank Transfer request. Read through each section so you understand exactly what applies to your account before you proceed.
By creating an account on 100jl and using any part of the platform — including the games lobby, wallet transactions and support channels — you agree to be bound by these Terms & Conditions. Access to 100jl is subject to local law and is available only in eligible regions where permitted. We do not extend service to jurisdictions where online gaming is prohibited, and it is your responsibility to confirm that access is lawful where you are located. These Terms cover account registration, acceptable use, transaction conduct via GrabPay and Bank Transfer, session controls and the process for raising a dispute or requesting account changes. They do not override any obligation imposed on you by the laws of your jurisdiction. Where a clause conflicts with applicable local law, the local law takes precedence to the extent required. We may update these Terms when our operational or legal circumstances change; the version that applies to your account is the one published here at the time of your session. Continued use of the account after any update constitutes acceptance of the revised Terms. If you disagree with any part, the appropriate step is to stop using the account and contact our support team to discuss closure.
Not every interaction on 100jl falls under the same clause. This section draws clear lines between what these Terms directly govern and what sits outside their reach, so you can identify the right path when a question arises.
All login sessions, account registration steps, credential updates and session-control settings fall squarely within these Terms. Any action taken under your account credentials is attributed to you, and we apply these rules to each session regardless of the device you use.
Deposits and withdrawal requests processed through GrabPay or Bank Transfer are governed here. The wallet balance shown after a confirmed transaction is the authoritative record. Disputes about a specific transaction should be raised through the support path described in the contact section below.
Game titles available in the lobby — including content from Microgaming, JDB, Spadegaming and PlayStar — are subject to those studios' individual game rules as well as these Terms. Where a game's own rules conflict with these Terms on a procedural point, contact support to clarify which governs your situation.
Payment processors, device platforms and external links fall outside the direct scope of these Terms. When you authenticate a GrabPay payment, that step is also governed by GrabPay's own service conditions. We are not responsible for the policies of third-party services accessed through or alongside 100jl.
These Terms are not only obligations placed on you — they also define what you can ask of us. Your account dashboard displays your current session history, wallet balance and transaction records after login; that view is the live record we hold for your account. If you spot a discrepancy between your own records and the dashboard, the process is to raise it through the support channel rather than assume the dashboard is wrong. Corrections to your registered account details — such as your contact information — can be requested at any time by contacting support directly. We will process valid correction requests in line with our account-care procedures. Any question about how a specific clause in these Terms applies to your account can be directed to the support team for a plain-language explanation. You are not required to accept a change to these Terms silently; if a revision concerns you, write to us before your next session so we can address it.
Your full transaction history is shown in the account dashboard after login. Check it against your GrabPay or Bank Transfer receipts and raise any mismatch with support promptly.
Contact our support team to update registered information. We process valid requests in line with our account-care procedures; do not attempt to edit identity fields directly without support confirmation.
If a clause in these Terms is unclear as it applies to your specific situation, write to support and ask for a plain explanation. We will respond within the timeframe shown on the contact page.
Account status changes — including requests to close the account — are processed through the support channel. State your request clearly in writing and keep a copy of the support reference number you receive in return.
When these Terms raise a question you cannot resolve through the account dashboard, the paths below are how to reach us. Each route is monitored; use the one that fits your situation best.
Open the chat widget from any page while you are logged in. State the specific clause or transaction reference you are asking about so the agent can pull the relevant account record immediately.
Write to our support address for formal policy questions or account correction requests. Include your registered account identifier and a clear description of the clause or action in question. Keep the confirmation email as your reference.
Your dashboard after login shows the current state of your wallet, active session controls and transaction records. For policy disputes tied to a specific transaction, copy the reference number from the dashboard before contacting support.
These Terms intersect directly with how we handle your account data and maintain the integrity of each session. Understanding each area helps you make informed decisions about your account.
information you provide — including details used to verify GrabPay or Bank Transfer transactions — is held and used only for the purposes described in these Terms and our Privacy Policy. We do not sell or share personal account data with unaffiliated third parties for marketing purposes.
We use cookies to maintain your login session across devices and to remember account preferences. You can review and adjust cookie settings through your browser; disabling essential cookies may affect account features. The cookie policy is part of these Terms by reference.
You are responsible for keeping your account credentials confidential. If you believe your account has been accessed without your permission, contact support immediately via live chat. We will place a hold on the account while we investigate the report.
When these Terms are revised, the updated version is published on this page and a notification appears in your account dashboard at next login. Transaction records are retained for the period required by our operational obligations; the specific retention period is available on request through support.
The questions below reflect what members ask most often about how these Terms apply to their accounts. If your situation is not covered here, the support channel is the right next step.
Yes. Any session opened under your account credentials is covered by these Terms, regardless of whether you access from a mobile phone, tablet or desktop. Device continuity does not change which rules apply; your account and its obligations travel with your login.
Contact our support team in writing before your next session. We will explain the change and, where appropriate, discuss your options. Continued use of the account after an update takes effect is treated as acceptance of the revised Terms, so reach out promptly if you have concerns.
Both payment methods are covered under the transactions clause. The wallet balance displayed in your account dashboard after a confirmed GrabPay or Bank Transfer action is the authoritative record. If the amount shown does not match your external receipt, raise a dispute through support with both references.
Your dashboard shows your full transaction history after login. If you need a formal record beyond what the dashboard displays — for instance, a dated statement for a specific period — contact support by email and include your account identifier. We will provide the record in line with our retention policy.
Contact support directly rather than editing identity fields on your own. Our account-care team will walk you through the correction process and confirm when the update is complete. Keep the support reference number you receive in case you need to follow up.
Access is subject to local law and is available only in eligible regions where permitted. We recommend confirming that access is lawful in your specific location before opening an account. The current eligibility scope is described in the policy posture section of these Terms.